We ask you to read the following terms and conditions carefully and to observe them. We carry out sales and deliveries exclusively on the basis of our terms and conditions below. The buyer recognizes these conditions at the latest when placing the order, deviations require our written confirmation.

§ 1 Protection of minors
With your order you affirm that you have already reached the age of 18.

§2 Subject of the general terms and conditions

The subject of the general terms and conditions is the regulation of the terms and conditions of all contracts concluded between Markus Steinbäcker fine-shops online shop (service provider) and the customer of the online shop (user or consumer). The version valid at the time of the conclusion of the contract applies.

§3 contractual relationship
Our terms and conditions apply to the sale and delivery of goods by Markus Steinbäcker with headquarters in 8010 Graz, Hallerschloßstrasse 22. Our electronic mail address is: office (ät) fine-shops.com. By placing an order, the buyer declares that he agrees to these terms and conditions and is irrevocably bound by them.

§4 Conclusion of the contract
By clicking the order button, the user accepts the general terms and conditions and makes a binding declaration to the service provider that he wishes to purchase the goods ordered. The contract is concluded through the confirmation of the service provider after the order has been sent. The declaration is sent to the user after clicking the order button. Provided the user provides a real email address, the contract is valid.

§5 product images
Product images can differ from the appearance of the delivered products due to differences. There may also be color deviations in images of the products, which can be traced back to the different qualities of the PC technology used.

§6 information requirements

  1. When registering, the user is obliged to provide truthful information. If the user’s data needs to be changed, in particular name, address, e-mail address, telephone number and bank details, the user is obliged to notify the online shop of these changes immediately, insofar as they are relevant for order processing.
  2. If the user fails to provide this information or if he gives incorrect data from the outset, the service provider can withdraw from the contract if a contract has been concluded. The written form is also preserved by sending an email.
  3. Immediately after the contract has been concluded, the service provider sends the user an email with customer information to the email address given during registration.
  4. The user undertakes to inform the service provider immediately at mail (ät) [nbsp] fine-shops.com if this email does not reach him within 6 hours.

§7 right of withdrawal

Buyers who are consumers within the meaning of the Consumer Protection Act can withdraw from the purchase contract within a period of seven working days from delivery of the goods without giving a reason. In addition, the user receives this information again by email. The withdrawal must be made in writing and by returning the goods in their original packaging. The user has to bear the costs of the return and will be reimbursed the purchase price already paid within 14 days to a bank account provided by him.

§8 change of order
Subsequent changes to the order are free of charge within 12 hours of receipt of the order and must be sent in writing to mail (ät) fine-shops.com.

§9 Auslandsbestellungen
For orders outside the EU, please ask separately using the contact form, email or telephone.

§10 offer

The offer of the online shop includes products from different producers. It is always non-binding and subject to change. The prices published on the Internet are always up to date.

§11 prices

Unless otherwise stated, all prices are gross prices ex warehouse, including statutory sales tax.

§12 Due date and payment, default

  1. The purchase price is due for payment immediately with the order, unless otherwise agreed.
  2. The buyer can pay the purchase price using the payment methods specified by us.
  3. Payment methods
    3.1 Cash on delivery plus a cash on delivery fee of 4.40 euros
    3.2 Against invoice only for known customers
  4. In the event of default, the statutory default interest and a
    Processing fee of 10 euros will be charged.

§13 Transport risk

The choice of the dispatch route and the dispatch type is made by the seller. The goods are insured during transport.
The risk passes to the buyer as soon as the shipment has been handed over to him.
In the event of force majeure, operational disruptions, difficulties with replacement, etc. we are entitled to amend delivery contracts accordingly or to withdraw from contracts in whole or in part, without the buyer being able to derive a right to compensation.

§14 Retention of title
The delivered goods remain the property of Markus Steinbäcker until the purchase price has been paid in full or all existing claims against the customer have been settled in full.

§15 Warranty and Liability
The warranty is subject to legal regulations.
Warranty claims require that defects are immediately reported to Markus Steinbäcker in writing. The customer can make use of his claim by replacing the defective goods or by reimbursing the purchase price paid.
Liability for slight negligence on the part of Markus Steinbäcker is excluded.

§16 data protection

The provider only collects the data from the customer that is necessary for processing the order and processing the contract without the customer’s consent. The data are saved exclusively for these purposes. The customer can request information about the data stored about him or their blocking, modification or deletion, as far as legally permissible, by e-mail to mail (ät) fine-shops.com or by telephone.

§17 Additional agreements

Additional agreements are only effective if they are made in writing.

§18 place of jurisdiction and place of performance
The place of jurisdiction and place of performance is 8010 Graz, Austria

§19 Final Clause
Should one or more provisions of these general terms and conditions become ineffective, this shall not affect the validity of the remaining provisions.